Frequently asked questions

1. Are the paintings original or prints? All paintings on my website are original works of art. Each piece is unique and hand-painted.

2. How do I know the size and weight of the painting? The dimensions and weight of each painting are listed on the product page. Please check the product description for precise information.

3. What payment methods do you accept? I accept all major credit cards through secured PayPal payment methods. You can view the complete list of payment options at checkout.

4. How do I care for my painting? To keep your painting looking its best, avoid direct sunlight, high humidity, and extreme temperatures. Dust it gently with a soft, dry cloth as needed.

5. What is your return policy? Please refer to my return policy page located at the bottom of my home page for more details.

6. How is my painting shipped? I Package my paintings most professionally and care to ensure your painting arrives safely. All paintings are shipped with tracking information.

7. Do you ship internationally? Yes, I offer free express international shipping. Once you place your order I will ship between 3-5 business days. Times will vary depending on your location. Please check our shipping policy page for more information.

8. Can I track my order? Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your package online.

9. What if my painting arrives damaged? I take great care in packaging my paintings, but if your painting arrives damaged, please contact me immediately. I will arrange for a replacement or a full refund.

10. Can I see a painting before I buy it? We provide high-quality images and detailed descriptions for each painting. If you need more information or additional images, please contact me.

11. How do I contact customer service? You can reach me via email at yonathanivart@gmail.com or by filling out the contact form on my website. I aim to respond to all inquiries within 24 hours.